Telecom

Telecom  
NOVO has done a great job for us. In general, we are incredibly happy with the work they have done and they have been an excellent partner.  

With deregulation comes a greater and more complex landscape of competition in the telecom and cable industry. It seems like every day a new competitor enters the marketplace, looking to build brand awareness and gain market share. Does your company want to expand its customer base? Do you need help retaining existing customers? Are you losing market share to your competitors? If the answer is yes, NOVO 1’s customized contact center solutions could be just the business edge your company needs.

Do you need help retaining existing customers?

Every B2B and B2C solution we design is unique to you and your business demands. Our outbound/inbound sales and lead generation programs are tailored to your customers or programs, designed to build ongoing strategic relationships, market and sell products effectively and win new customers. And they are all bundled with a level of customer service that’s unsurpassed in our industry.

Solution Expertise:

        • Broadband internet & DSL connectivity
        • Cellular telephone and service
        • Internet service
        • Long-distance and local dial tone
        • Online computer services
        • Telecommunications
        • Web-based services
        • Cable & pay-per-view services
        • Outbound lead generation & sales
        • Inbound sales & customer service
        • Calling card activations
        • Customer acquisition, win back & cross-sell/up-sell
        • Product bundles